Channel Operations Analyst

SUMMARY:

Zydus Pharmaceuticals (USA) Inc. is seeking a candidate with a strong analytical and data processing skillset, including being well versed in Microsoft Excel and preferably having experience with revenue management software such as Model N or Vistex. The position will report directly to Justin Eshleman, Sales Operations Manager. This exciting opening offers the candidate the opportunity to be a part of a professional, customer-focused, pharmaceutical company with a competitive salary and full benefits package.

Zydus Pharmaceuticals (USA) Inc. is a globally integrated generic pharmaceutical company with a focus on providing high service, quality, and affordable products. Our US leadership, which has over 60 years of US generic market experience, understands the customer's business which allows Zydus the ability to provide unique models to help drive their customer's success. Our parent company, Zydus Cadila, has a large presence in global markets, including relationships with many top tier international pharmaceutical companies. Based on a manufacturing and development history that spans over 50 years, it is the 4th largest pharmaceutical company in India.

The Analyst position's focus will be chargeback data processing and customer membership management. The Analyst will not only manage channel customer data and vendor partners, but secondarily also perform critical analysis and reporting for the injectable market that is viewed consistently by senior management. This position requires a unique blend of skills and spans across multiple disciplines: supply chain, distribution, customer service, account management, analytics, and finance.

RESPONSIBILITIES:

• Support Channel Operations in day-to-day activities related to master data management, IDN/Roster membership analysis and management, contract management and customer sales reporting.
• Works within the Membership Management and Chargeback operations team to ensure timely and complete and accurate processing of indirect channel data.
• Assist with customer contract maintenance. This includes processing contract updates, membership management, and sending wholesaler notifications regarding pricing errors in the chargeback data.
• Understand contracting strategies and maintain current knowledge supporting data structures, business processes, and documentation for contracted accounts; assist with any decisions and changes required to adapt to business needs.
• Assist in performing monthly 340B membership verification and maintain eligibility in the transaction system as needed. Resubmit any claim lines that are found to be ineligible.
• Provide support to sales team through ad-hoc analyses that may be needed to help facilitate execution of sales strategy.
• Build strong relationships with key stakeholders built on trust, transparency and communication across Sales, Marketing, Supply Chain, Finance and Operations.
• Participate in special projects as assigned.

QUALIFICATIONS - SKILLS & REQUIREMENTS:

• Ability to think through how decisions will impact Zydus, partners and customers prior to execution.
• Strong critical thinking and problem-solving skills.
• Strong verbal and written communication skills.
• Must demonstrate excellent organization and time-management skills in working with large sets of data.
• Ability to handle multiple projects and tasks.
• Model N, Vistex or other Revenue Management software experience a plus.
• Business Intelligence (BI) tools software experience a plus, including strong Excel skills.

EDUCATION & EXPERIENCE:

• Bachelor's Degree or relevant experience in the generic pharmaceutical industry

TRAVEL:

• Travel to and from office, any other travel is minimal

WORK ENVIRONMENT:

This is an office-based position, located in our office in Pennington, NJ. The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is:

• Frequently required to sit and/or stand, walk, talk, and hear.
• Ability to sit at a computer for an extended period of time.
• Vision ability requirements include clarity of visions at 20 inches or less due to computer work.
• Moderate noise (i.e., background noise due to computers, phone, printers, and light hallway traffic).
• Constantly required to use hands and fingers to operate office machines and equipment.
• Frequently required to reach with hands and arms. Occasionally required to stoop, kneel, and crouch.

The work environment characteristics described here are representative of those that an individual encounters while performing the essential functions of this job.

Current Openings for Channel Operations Analyst Jobs at Zydus Pharmaceuticals